There are many informal networks at play with powerful undercurrents that impact how change is consumed in an organization.  In order to understand and harness that power, you must first understand the culture, the drivers of change and align all levels of the organization around them.  Upon conclusion of the SmartStartTM analysis, we will craft a unique change enablement plan that includes three key components tailored specifically for your organization.

Software delivered as a service (SaaS) and Internal Social Media tools can quickly be implemented, 'turned on' from a technology perspective.  However, just because you can easily build it does not mean people will come. It is still an application, a system that must be brought to life by people.  These people together form the DNA of the organization... a living, evolving organism that is not always what it seems to be on the surface.

Key Activities:

• Conduct surveys, focus groups & interviews;
• Work to understand the culture and organization;
• Conduct stakeholder, influencer and end user analysis;
• Assess change readiness for each appropriate roles;
• Validate analysis findings;
• Evaluate system requirements;
• Understand the 'as-is' and 'to be' processes;
• Define use cases;
• Define Change Enablement strategy and approach;
• Align the organization to the initiative at the appropriate levels;
• Craft and begin executing the Change Enablement Plan.

Deliverables:

• WorkWise Profiler;
• Change Readiness Assessment;
• Change Enablement Plan.