The basis of SmartOptimization is smart goals: Specific, Measurable, Achievable, Realistic and Time-Bound goals. It is important to ensure alignment between objectives and re-align as needed around new and revised objectives. It is important to evaluate and reinforce both business and operational goals. At this stage, fostering commitment, reinforcing the value proposition, driving momentum, helping users over hurdles and rewarding those who embrace change are all critical components to driving success.
Key Activities:
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Continue execution of the Change Enablement Plan;
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Analyze and measure metrics (surveys, interviews/case studies);
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Iterate and implement Reinforcement Plans;
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Provide advanced training as required to drive adoption;
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Refine and reinforce Change Enablement Plan;
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Optimize opportunities to add additional value.
Deliverables: